Have you ever bought a game on Steam and then regretted it? Whether the game didn’t meet your expectations, or you simply changed your mind, Steam offers an easy way to request a refund. If you're within Steam’s return policy, you could get your money back in no time. Here’s how to return a game on Steam.

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Steam’s Refund Policy: What You Need to Know
Steam has a user-friendly refund policy that allows you to return games for a full refund, as long as you meet two basic conditions:

Playtime: You must have played the game for less than 2 hours.
Timeframe: You must submit your return request within 14 days of your purchase.

Even if you don’t meet these requirements, Steam offers some flexibility. Valve states that you can still submit a return request even if you fall outside the standard rules. While there’s no guarantee of approval, it’s worth asking.

Refunds are generally processed within a week, but if you choose to have your refund credited to your Steam Wallet, you’ll see the funds in 24-48 hours, allowing you to quickly purchase something else.

Returning a Game: Step-by-Step
Returning a game on Steam is quick and easy, with no need for customer service calls. Here’s how you can do it in just a few clicks:

Log In to Steam Start by signing into your Steam account as usual.

Open the Help Menu In the top left corner of the Steam client, click the “Help” menu, and select Steam Support.

Navigate to Purchases From the Steam Support page, click on Purchases, located between the options for Games, Software, and My Account.

Select the Game You Want to Return You’ll see a list of all your recent purchases. If the game you're looking to return isn’t listed, it may be too old to qualify for a refund.

Click "I Would Like a Refund" After selecting the game, Steam will ask you what issue you’re experiencing. If you simply want a refund, click I Would Like a Refund.

Choose Your Refund Option Steam gives you two options for a refund:

Steam Wallet: The funds will be added to your Steam balance, which you can use for future purchases.
Payment Method: The refund will be processed back to your original payment method.
Select a Reason and Submit Pick a reason for the return (e.g., “Game not as expected,” “Technical issues”) and hit Submit Request.

Once your request is submitted, you’ll just need to wait for approval. Refund requests typically take up to 7 days to process, but Steam often handles them quickly.

Keep in Mind: Discount Opportunities
One perk of Steam’s refund policy is that you can buy a game, request a refund, and repurchase it later at a discounted price if it goes on sale. Just make sure your initial purchase still falls within the 14-day, 2-hour window.